Support
We're here to help
Find the right team for your product, browse common questions, or reach out directly.
StructureConnect Support
Questions about StructureConnect? Our team typically responds within one business day.
Contact StructureConnect Support →Structure360 Field Support
Questions about Structure360 Field? Our team typically responds within one business day.
Contact Structure360 Field Support →Paxelo Support
Questions about Paxelo? Our team typically responds within one business day.
Contact Paxelo Support →Frequently Asked Questions
How do I get help with a specific product?
Use the product cards above to email the right team, or reach out through our Contact page and let us know which product you're using.
What are your support hours?
Hours are 8am-5pm Arizona time.
Do you offer onboarding or implementation help?
Absolutely! We offer onboarding and implementation help for all our products. Contact us through our Contact page and we'll get you set up.
How do I report a bug or request a feature?
Email our support team with a description of the issue or idea, including the product name and any relevant screenshots.
Still need help?
Send us a message and we'll route it to the right team.